Earn Gems for every $1 spent. Redeem for freebies and discounts!
Refer your friends and earn 1500 Gems for every successful referral.
Earn even more Gems for following us and sharing on social media.
Yes! All you have to do is create a store account.
You earn Gems when you place an order, for referring your friends, and for following us on social media. Click the black Signature Rewards button on the bottom left of your screen to see all the ways to earn Gems.
Earning excludes discounts/promotions, shipping and handling charges, sales tax, and purchases of gift cards. You will always earn points when using a gift card to pay for a purchase of merchandise, but not when purchasing the gift card itself.
Click the black Signature Rewards button on the bottom left of your screen. You can check your balance at any time on any device.
Gem rewards will be added to your account when your order is shipped. Please allow up to 24 hours for rewards to appear in your account. If you still don't see them, contact us.
You can redeem your Gems by logging in to your Signature Rewards account and clicking "redeem" next to any available offers. They do change, so check back often!
Because program offers change, please use rewards as soon as possible after redeeming them.
Rewards are issued as discount codes. They cannot be combined with other offers. Using a discount code will reduce your paid order total, which may affect other rewards based on the paid order total, like free shipping. Rewards cannot be used to purchase gift cards. Discount codes cannot be used for shipping or taxes. Discount codes do not carry a balance.
Unfortunately, Gems are non-transferable. But you can redeem your Gems for a discount code, then give that code to someone else.
We cannot transfer orders or rewards between accounts, this includes accounts created by the same person under different email addresses.
If you redeem your rewards for a coupon discount, you must use the full discount on a single transaction. Any remaining balance does not carry over. Discounts cannot be combined with any other offers.
Yes. If your account has no activity for one year, your Gems will expire. Once you use your Gems to buy a reward code, that code does not expire.
Please feel free to contact us with questions or comments. We'd love to hear from you!
These Terms and Conditions govern PenGems Signature Rewards loyalty program (the "Program"). PenGems reserves the right to modify or terminate the Program and/or these Terms and Conditions at any time at its discretion and without obligation. PenGems will provide written a notice to the address listed on your PenGems.com account or a notice posted on PenGems.com should it modify or terminate the Program and/or these Terms and Conditions. These Terms and Conditions shall become effective as of the date of registration with PenGems or the effective date of the Program, whichever occurs second. The terms "Points" and "Gems" are used interchangeably.
You must have a store account to accrue Gems. Gems cannot be retroactively applied for purchases made as a guest.
The VIP Tier program is closed. Current VIP and VIP Black members will retain their status until the end of 2023.
PenGems reserves the right to make changes to its website and these Terms at any time. It is your responsibility to check or review these Terms from time to time to keep informed of any changes.
By joining the Program, you hereby agree to be bound by any such changed Terms.