But we know sometimes it's necessary to return an item, so we offer a 60-day return policy, no questions asked.
Let us know you want to return an item, and we'll get started on your return.
We'll send you a prepaid USPS return label.
You can print this label and use it to ship the package back to us.
The label will have a tracking number, so you can track your return online on the USPS website.
When we receive your return, we'll credit your refund back to you.
The refund will be processed by the same method that you made the original purchase. For example, if you paid with a Visa, we'll refund your Visa card.
If you would prefer to exchange it, we'll send a prepaid USPS postage label by email. You can use that label, and the packaging from the original order, to return the item back to us. We'll send your new pen to you as soon as we receive the original one.
For even faster exchanges, simply place a new order, and we'll put the return label inside the package. When we receive your original order, we'll credit your original payment back to you.
We are happy to accept returns from our international customers. Return shipping must be paid by the buyer.